Do you remember Peter Falk’s character, homicide detective Lt. Colombo? In almost every episode of that TV series he would interview the suspect in a non-threatening manner, start to leave, then turn and ask that incisive question that began, “Oh, just one more thing…”
As CEO, you often play the role of the suspect in the Colombo dance. And an employee, or customer, or vendor, or creditor plays the role of Colombo. They are wrapping up an important meeting with you when they say those fateful words, “Oh, just one more thing…”
What follows is generally another piece of information or a request, rather than the type of interrogation question that Colombo would spring on his unsuspecting target. But it is just as important as the Colombo question, and your senses should be on full alert.
Even though the deal has all but been done, they are about to toss a grenade that they hope you will ignore in your haste to tie a bow around a decision finally reached. Don’t be too hasty.
“Just one more thing” is often way more than an incidental comment. “Just one more thing” is often the real crux of the matter for your Colombo character.
Being the chief decision maker in your company can wear you down. Make sure that your weariness on any given day, regarding any important decision, doesn’t lead to your dropping your guard at the critical “just one more thing” moment.