With third-quarter revenue of $22.2 billion, United Parcel Service (UPS) broke a 10-quarter losing run and above forecasts. The freight transporter said that its adjusted earnings per share increased 12.1% annually to $1.76, representing a 5.6% year-over-year gain.

Brian Dykes, the Chief Financial Officer of UPS, tells Seana Smith and Madison Mills on Catalysts, “And it really is the outcome of a lot of effort to focus on revenue quality and growing the business and the segments that really matter to us,”

UPS CEO Carol Tomé said on the company’s results call that the delivery service is “ready to deliver another successful holiday season and continue the progress we demonstrated in the third quarter.” Ahead of the busy holiday season, Dykes discusses the onboarding procedure for UPS’s collaboration with the US Postal Service, which will see UPS become the USPS’s main air cargo shipper.

“Our local Super Bowl is the high point. We are beginning to increase our workforce in order to service our clients throughout the brief Christmas season, as you are aware, and UPS begins preparing at peak in February,” Dykes says. However, we keep spending money on technology that enables us to: 1) employ more quickly and effectively, and 2) make those resources more effective. To help manage the flex up and down, we’ve changed the model and will now employ more helpers, part-time drivers, and technology in our hubs.”

Dykes elaborates on UPS’s business-to-business (B2B) and macro Christmas forecast, which takes retailer and consumer expectations into consideration.

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